How It Works

📅 Last updated: December 2, 2025

How Trusted Nanny Works

Finding trusted childcare has never been easier. Our platform connects Canadian families with verified, professional nannies in three simple steps. Whether you're a family seeking quality care or a nanny looking to build your career, Trusted Nanny makes the process seamless and secure.

For Families

Step 1: Search and Browse

Tell us your location, dates, and specific childcare needs. Browse through detailed profiles of verified nannies in your area. Each profile includes experience, certifications, background check status, hourly rates, and authentic reviews from other families.

Use our advanced filters to find nannies who match your requirements:

  • Availability and schedule flexibility
  • Years of experience and age groups served
  • Special skills (special needs, tutoring, language)
  • Certifications (CPR, First Aid, Early Childhood Education)
  • Languages spoken and cultural background

Step 2: Book with Confidence

Found the perfect match? Send a booking request with your specific requirements, dates, and any special instructions. Our nannies typically respond within 1-2 hours. You can message back and forth to discuss details before confirming the booking.

Once your booking is accepted, payment is securely processed and held in escrow until service completion. You'll receive instant confirmation with all booking details.

Step 3: Enjoy Peace of Mind

Meet your nanny at the scheduled time. All our nannies are background-checked and verified. After the service, payment is automatically released, and you can leave a review to help other families.

Our 24/7 support team is always available if you need assistance during your booking.

For Nannies

Step 1: Create Your Profile

Sign up and complete our comprehensive verification process. You'll need to provide:

  • Government-issued photo ID
  • Certifications (CPR, First Aid, relevant qualifications)
  • Professional references
  • Consent for criminal background check

Build a compelling profile showcasing your experience, skills, and what makes you unique. Upload a professional photo and write a bio that helps families understand your approach to childcare.

Step 2: Set Your Schedule and Rates

You're in complete control of your availability and pricing. Set your hourly rate based on your experience and qualifications. Update your calendar to show when you're available for bookings.

Define your service areas, preferred age groups, and any special services you offer like tutoring, meal preparation, or overnight care.

Step 3: Accept Bookings and Earn

Receive booking requests from families in your area. Review the details, communicate with families, and accept jobs that fit your schedule. Get paid securely through direct deposit weekly.

Build your reputation through positive reviews, and watch your booking rate increase as families trust you with their children.

Safety and Trust

Your family's safety is our top priority. Here's how we ensure quality:

  • Comprehensive background checks for all nannies including criminal record verification
  • Verified certifications including CPR, First Aid, and early childhood education
  • Reference validation with previous employers and families
  • Secure payment processing with funds held in escrow until service completion
  • Transparent review system with authentic feedback from real families
  • 24/7 customer support for any questions or concerns
  • Insurance coverage for added protection and peace of mind

Ready to Get Started?

Join thousands of families and professional nannies across Canada who trust our platform for quality childcare connections.

Families: Create your free account and start browsing qualified nannies in your area today.

Nannies: Apply to join our platform and start building your rewarding childcare career.