Contact Us
Contact Us
We're here to help! Get in touch with our support team using any of the methods below.
Customer Support
Our dedicated support team is available to assist you with questions about bookings, account issues, payments, and more.
- Email: support@trustednanny.com
- Phone: 1-800-NANNY-CA (1-800-626-6922)
- Hours: Monday - Friday, 8:00 AM - 8:00 PM EST
- Emergency Support: Available 24/7 for urgent safety concerns
General Inquiries
For general questions, partnership opportunities, or media inquiries:
- Email: info@trustednanny.com
- Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Office Location
Trusted Nanny Headquarters
123 Main Street, Suite 500
Toronto, ON M5H 2N2
Canada
Connect With Us
Follow us on social media for tips, updates, and childcare resources:
- Facebook: @TrustedNannyCA
- Instagram: @TrustedNannyCA
- Twitter: @TrustedNannyCA
- LinkedIn: Trusted Nanny
Feedback & Suggestions
We value your feedback! If you have suggestions for improving our platform or services, please email us at feedback@trustednanny.com.
Report a Safety Concern
If you need to report a safety or security concern, please contact us immediately at safety@trustednanny.com or call our 24/7 emergency line at 1-800-SAFE-KID.
Response Time
We strive to respond to all inquiries within 24 business hours. For urgent matters, please call our phone support line for immediate assistance.